Meow Detective Help & Support

If you have any questions or suggestions, please email us at support@meowdetective.app. Please include the user ID shown on the Settings screen so that we can look into it for you more quickly.

How do I cancel my “Remove Ads” subscription?

Please cancel it in the app under “Settings › Manage Subscription”, or on your iPhone under “Settings › [your name] › Subscriptions › Meow Detective”. After canceling, you can continue to use it until the end of the current period.

Subscription missing after changing phones or reinstalling?

Please use the same App Store Apple Account and tap “Restore Purchases” on the app's “Remove Ads” screen.

How do I save my game progress?

Your game progress is saved in the cloud. Please go to “Settings › Link Account” and sign in with Apple or Google. After changing phones or deleting the app, simply sign in the same way to get your progress back. Guests who have not linked an account may be unable to recover their original progress after changing phones.

How do I delete my account?

Please go to “Settings › Delete Account”. All of your progress in the cloud and on your phone will be erased, and this cannot be undone. Deleting your account does not cancel your subscription, so please cancel it separately.