Meow Detective Help & Support

Questions or suggestions? Email us at support@meowdetective.app. Include the user ID from the Settings screen so we can look into it faster.

How do I cancel my “Remove Ads” subscription?

In the app, go to “Settings › Manage Subscription”, or on your iPhone go to “Settings › [your name] › Subscriptions › Meow Detective”. After canceling, you can keep using it until the end of the current period.

My subscription is gone after switching phones or reinstalling

Using the same App Store Apple Account, tap “Restore Purchases” on the app's “Remove Ads” screen.

How is my progress saved?

All progress is saved to the cloud. Go to “Settings › Link Account” and sign in with Apple. After switching phones or deleting the app, sign in with the same Apple Account to get it back. Guests who haven't linked an account may not be able to get their progress back on a new phone.

How do I delete my account?

Go to “Settings › Delete Account”. Your progress in the cloud and on your phone will be erased, and this can't be undone. Deleting your account doesn't cancel your subscription; cancel it separately.